Expedite Counsel Privacy Policy

July 1, 2025

Welcome to Expedite Counsel! This Privacy Policy applies to all users of the Expedite Counsel Service (the “Service”) and anyone who visits our website at expeditecounsel.ai and its child pages (the “Site”).

The Service is an AI-powered platform for legal work that supports research, aids in developing advice, provides workflows and agents for legal work, and enables a company’s legal and compliance operations.

By using the Service or Site, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Personal Information We Collect

We collect the following categories of personal information for the purposes described below:

• Contact information (e.g., your email address, first name, last name, address, city, state, and zip code): To communicate with you and provide access to the Service.
• Customer Support information (e.g., data you share when you contact us for help): To resolve issues and improve our Service or Site.
• Social Media Information (e.g., interactions on LinkedIn, X (formerly Twitter), or YouTube): To engage with users and promote the Service.
• Payment and Transaction Data (e.g., credit card information): If you sign up and pay for the Service online, we will collect payment and transaction data.
• Google Sign-In Services. If you choose to sign into the Service using Google sign-in services, then Google shares with us certain information, such as your full name, language preference, nickname, e-mail address, and picture.
• Usage Information (e.g., IP address, browser type): We use third-party web analytics services to collect and analyze information about how you interact with our Service or Site. Our service providers may use cookies or similar technologies to collect this information. You can prevent analytics tracking on return visits by disabling cookies in your browser or by using opt-out mechanisms provided by these services, which we can direct you to upon request. We have configured our analytics implementation to anonymize IP addresses and comply with applicable privacy laws. This means we have enabled IP anonymization (also known as IP masking), which removes identifying portions of your IP address before it is processed by our analytics providers.
• Business Visitors (e.g., IP address, pages visited): We also use B2B visitor identification services to identify companies that visit our Site to help us understand which organizations are interested in the Service. This information is used to identify the company or organization you are associated with. For business visitors, our visitor identification tools may de-anonymize Site visitors for marketing purposes. If you wish to opt out of business visitor tracking, you can do so by adjusting your cookie preferences in our cookie banner or by using your browser’s privacy settings to block cookies.

2. Cookie Policy

We use cookies and similar technologies to enhance your experience with our Service and Site. These technologies include:

• Web Beacons: These collect data like your device’s IP address, the page URL, and the time spent on the page. These files allow Expedite Counsel to count visitors and track email engagement.
• Cookies: Cookies are small files on your device, categorized as first-party (set by our Site) or third-party cookies (set by others). You can manage cookies through your browser settings. Note, some features may not work without cookies. Persistent cookies stay until they expire; session cookies are deleted when you close your browser.
• Necessary / Essential Cookies: These session cookies are necessary for core functions such as security and authentication.
• Acceptance Cookies: These remember your cookie preferences to avoid repeated prompts. They last as per your browser settings or until cleared.
• Functionality Cookies: These remember your choices, like login details, to enhance personalization. They last as per your browser settings or until cleared.
• Do Not Track: You can set your browser to signal that you don’t want to be tracked. Currently, our Site does not respond to DNT signals and operates as described in this Privacy Policy.

You can opt-out or manage cookies in a number of ways. Your options for controlling what information cookies and similar technologies collect about you include:

• Your cookie settings: When you visit our Service or Site, depending on where you are located, we may show you a notice which tells you how and why we use certain cookies and provide you the ability to opt out of certain cookie use (other than necessary/essential cookies).
• Blocking cookies in your browser: Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

3. Expedite Counsel’s Use of Your Personal Information

We use your personal information for the following purposes:

• To provide and maintain the Service or Site, including monitoring usage.
• To manage your account and access to different functionalities.
• To complete your order when you complete transactions and deliver the Service or Site.
• To contact you and for marketing purposes, including: (i) Updates about our terms of service, subprocessors, or other pertinent information; (ii) Marketing communications, including offers, newsletters, event invitations, product updates, and information about our goods and services; (iii) Use of your contact information, browsing behavior on our Site, and information about your interactions with our services to personalize these communications and make them more relevant to you; (iv) Use of information about your company to target marketing messages to your organization even if you personally have not provided your contact information. You can opt out of receiving marketing communications at any time by clicking the ‘unsubscribe’ link in any marketing email we send, or by contacting us at privacy@expeditecounsel.ai.
• To manage and respond to your requests to us for customer support or other information.
• For business transfers: we may share your information with potential acquirers in the event of a merger, acquisition, or asset sale.
• For data analysis and improvement purposes: we may analyze data to identify usage trends or enhance user experience.
• For online educational content and registration information.

4. Sharing of Your Personal Information

We may share your personal information with others in the following situations:

• With service providers: We may share your personal information with service providers who perform services on our behalf, such as delivering communications, operating cloud services, providing analytics, and supporting IT functions. These providers are bound by confidentiality obligations and comply with applicable privacy laws.
• With affiliates: We may share your personal information with our affiliates (entities that we control or that we are under common control with), which will honor this Privacy Policy.
• With other users: If you interact with other users through the Service or Site who are part of your organization, your personal information may be viewed by the users you send it to or to the public.
• With your consent: We may disclose your personal information for purposes you consent to, such as linking your account with another company’s product or service.
• Professional advisors: Professional advisors, such as lawyers, auditors, bankers, and insurers, as necessary for their services to us.
• Authorities and others: Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above. If reasonable and allowable, we will do our best to notify you in advance.

5. Retention of Your Personal Information

Expedite Counsel will retain your personal information and User Content only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

• Client Documents: During an active engagement, Expedite Counsel will maintain all documents relevant to the representation. At the conclusion of the engagement, Expedite Counsel will retain Client’s original documents for a period of seven (7) years unless the Client requests that they be returned earlier. If the Client has not requested possession of the file or any of its contents at the end of seven (7) years, the file will be securely destroyed in accordance with Expedite Counsel’s record retention program.
• Account and Service Data: Information associated with your account (such as registration details, prompts, outputs, and support records) will be retained while your account is active and for a reasonable period thereafter, unless you request deletion or a longer retention is required by law.
• Usage Data: Expedite Counsel may retain anonymized or aggregated usage data for internal analysis, security, and business continuity purposes beyond the seven-year period, provided it cannot reasonably be used to identify an individual or client.

6. Transfer of Your Personal Information

Your information, including personal information, is processed at Expedite Counsel’s operating offices and other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information, represents your agreement to that transfer.

Expedite Counsel will take all steps reasonably necessary to ensure that your data is treated securely and per this Privacy Policy and that no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

7. How to Delete Your Personal Information

You have the right to delete or request that we assist in deleting the personal information we have collected about you. The Service may allow you to delete certain information about you from within the Service.

You may update, amend, or delete your information anytime by signing in to your account if you have one, and visiting the account settings section. You may also contact us at privacy@expeditecounsel.ai to request access to, correct, or delete any Personal Information. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

8. AI Data Use and User Content

Expedite Counsel provides AI-powered tools and services to support legal and compliance work. To enable these features, we process the content you upload or enter into the Service (“User Content”), including legal documents, prompts, queries, and other inputs.

• No AI Model Training: We do not use your User Content, personal information, or any associated data to train or fine-tune our underlying AI models. Our subprocessors and technology partners are contractually restricted from using Expedite Counsel data for their own model training purposes.
• Storage of Prompts and Outputs: Prompts, queries, and AI outputs may be temporarily stored for the following reasons: (i) to provide you with Service functionality, (ii) to ensure system integrity and prevent misuse, and (iii) to improve your experience (for example, by allowing you to revisit prior sessions).
• Deletion of User Content: You may delete your prompts, outputs, and uploaded documents through the Service interface (where available) or by contacting us at privacy@expeditecounsel.ai. Upon deletion, Expedite Counsel will remove or anonymize the associated data within a reasonable time, subject to any legal or compliance retention obligations.
• Confidential and Privileged Information: While Expedite Counsel applies strong safeguards to protect your data, use of the Service does not, by itself, create an attorney–client relationship or privilege. If you upload or process privileged or confidential information, you remain responsible for ensuring that its use is consistent with your professional and legal obligations.

9. Security of Your Personal Information

The security of your personal information is very important to us. Expedite Counsel implements reasonable and appropriate administrative, technical, and physical safeguards designed to protect your data against unauthorized access, disclosure, alteration, and destruction, as required under applicable privacy laws.

Our safeguards include, but are not limited to:

• Encryption: Personal information and Client Documents are encrypted both in transit (TLS/SSL) and at rest.
• Access Controls: Access to personal information is restricted to authorized personnel with a legitimate business need, using role-based permissions and authentication controls (including multi-factor authentication where applicable).
• Monitoring and Logging: We maintain audit logs of system access and monitor for unauthorized activity.
• Data Minimization: We limit collection and storage of personal information to what is necessary for the purposes described in this Privacy Policy.
• Vendor Security: Third-party service providers and subprocessors are contractually required to maintain industry-standard security practices and comply with applicable privacy laws.
• Secure Development Practices: Our engineering teams follow secure coding and vulnerability management processes, including regular testing and patching.
• Physical Safeguards: Data centers used to host our systems maintain robust environmental and physical security controls, including access restrictions, surveillance, and redundancy.
• Incident Response: We maintain a written incident response plan to detect, respond to, and mitigate data security incidents. Where legally required, we will notify you of any breach affecting your personal information.

Despite these safeguards, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.

10. Children’s Data

The Service and Site are intended for business and professional use only and are not directed to children.

• Minimum Age: You must be at least 18 years old to create an account or use the Service. If you are under 18, you may not use the Service or provide any personal information to us.
• No Collection of Children’s Data: We do not knowingly collect, solicit, or store personal information from anyone under the age of 18. In addition, we do not knowingly collect information from children under the age of 13 in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA).
• Parental Notice: If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at privacy@expeditecounsel.ai. We will promptly delete such information from our records.
• Educational Content: While we may offer webinars, training, or educational resources, these are intended for business and professional audiences. They are not designed for children or for educational use in K–12 environments.

11. Links to Other Websites

The Service and Site may link to websites and services we do not operate. We do not control those third-party sites and are not responsible for their content, privacy policies, or practices.

12. Supplemental Notice to Authorized Users

Where our Service is made available to you through an organization (e.g., your employer), that organization is the administrator of the Service and responsible for the accounts and/or services over which it has control. For example, administrators can access and change information in your account or restrict and terminate your access to the Service. We are not responsible for the privacy or security practices of an administrator's organization. Please contact your organization or refer to your organization’s policies for more information.

For US Residents
Under applicable state privacy law, you have the following rights regarding personal information that we have collected and process about you:

• Right to know: You have a right to know categories of personal information that we process and the purpose of such processing. We do not “sell” or “share” personal information, as we understand sale to be defined under state privacy law.
• Access: You have the right to obtain a copy, in a portable format, of personal information that we collect, use, disclose, share, and sell about you.
• Correct: You have a right to make us update or correct inaccuracies in your personal information.
• Deletion: You can ask us to delete the personal information that you have provided to us or that we maintain about you.
• Transfer: You have a right to make us transfer a machine-readable copy of your personal information to you or a third party of your choice.
• Opt-out: You have the right to opt-out of the sale of your personal information. If you are a California resident, please see this listing of additional notices related to your privacy under California law, which forms part of this Privacy Policy. This notice for California residents supplements the information contained here, and it applies solely to all visitors, users, and others who reside in the State of California.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at: privacy@expeditecounsel.ai.